Shipping Policy

At Shangri, each jewellery piece is packed with love, care, and premium materials to ensure safe delivery. We work with trusted logistics partners to ensure timely and reliable delivery across India.

 


 

📦 Order Processing Time

  • All orders are processed and handed over to the courier within 24 hours.

  • Orders placed after 5 PM are processed the next working day.

  • Packaging includes bubble wrap, jewellery pouches, and protection layers to prevent damage.

 


 

🚚 Delivery Time

Estimated delivery:

  • Metro Cities: 2–3 working days

  • Tier 1 & Tier 2 Cities: 3–5 working days

  • Remote Locations: 5–7 working days

Delivery may vary due to holidays, weather conditions, or unforeseen courier delays.

 


 

💸 Shipping Charges

  • Free Shipping on orders above ₹499

  • A minimal shipping fee applies on orders below ₹499

 


 

🔎 Shipping Updates

After dispatch, you will receive:

  • Tracking link

  • Estimated delivery date

  • Courier company details

 


 

❌ Failed Delivery Attempts

If the delivery fails due to:

  • Wrong address

  • Phone number switched off

  • Customer unavailable

The courier will attempt delivery again. After 2–3 attempts, the package may be returned to us.

Re-shipping charges may apply.

 


 

❤️ Our Packaging Promise

 

  • Premium jewellery boxes/pouches

  • Tamper-proof packaging

  • Safe for gifting

 

At Shangri, every order is packed as if it’s a gift — because it is.

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