Welcome to Shangri.in. By using our website or placing an order, you agree to the following terms and conditions.

1. General Usage

Users must be at least 18 years old or have legal consent to use our services. All information provided during signup or purchase must be accurate.

2. Product Display & Information

We make every effort to display product colours, sizes, materials, and details accurately.

However:

• Colours may vary slightly due to lighting or screen settings

• Measurements may differ by small margins due to manual crafting

3. Pricing & Payments

• All prices include GST (if applicable).

• Prices may change without notice based on promotions or stock availability.

• Payments are accepted via UPI, Cards, Net Banking, Wallets and Cash on Delivery (if enabled).

4. Order Confirmation

Your order is confirmed only after:

• Payment is successful

• Stock availability is validated

Shangri reserves the right to cancel orders with incorrect pricing or stock issues.

5. Shipping & Delivery

Estimated delivery dates are indicative. Delays may occur due to external factors such as weather, strikes, courier delays or festivals.

6. Returns & Replacements

Refer to our Return Policy for full details.

We only accept returns for:

• Damaged items

• Wrong product received

• Missing products

Certain hygiene-sensitive items (like earrings) may not be returnable.

7. Intellectual Property

All content including images, text, designs, logo, and branding belong to Shangri.

Unauthorised use, copying, or resale is strictly prohibited.

8. Policy Updates

Shangri reserves the right to update terms without prior notice.

9. Contact

📩 Email: support@shangri.in

📞 WhatsApp Support: +91 96677 56626

⏱ Support Hours: 10 AM – 7 PM (Mon–Sat)