At Shangri, we understand how exciting it is to receive your jewellery, and we want the process to be completely transparent and hassle-free. You can track your order at every stage — from packing to dispatch, from transit to delivery.

📍 How to Track Your Order

After placing your order, you will receive:

✅ Order Confirmation Email/SMS

Includes your Order ID, product details, and payment summary.

✅ Shipping Confirmation Message

Once your package is dispatched, you will receive a tracking link from our delivery partner such as Delhivery, Shiprocket, Bluedart, or India Post (based on your location).

🔎 Track Using Your Tracking ID

You can click the tracking link anytime to view:

• Real-time transit updates

• Current location of your parcel

• Estimated delivery date

• Delivery partner name

• Proof of attempted delivery

• Delivery agent contact (if available)

🕒 Tracking Not Updated?

Sometimes tracking updates may take 12–24 hours to reflect.

If your order still shows no movement, please reach out to us.

💬 Need help?

We’re always here for you.

📩 Email: support@shangri.in

📞 WhatsApp Support: +91 96677 56626

⏱ Support Hours: 10 AM – 7 PM (Mon–Sat)