At Shangri, we understand how exciting it is to receive your jewellery, and we want the process to be completely transparent and hassle-free. You can track your order at every stage — from packing to dispatch, from transit to delivery.
📍 How to Track Your Order
After placing your order, you will receive:
✅ Order Confirmation Email/SMS
Includes your Order ID, product details, and payment summary.
✅ Shipping Confirmation Message
Once your package is dispatched, you will receive a tracking link from our delivery partner such as Delhivery, Shiprocket, Bluedart, or India Post (based on your location).
🔎 Track Using Your Tracking ID
You can click the tracking link anytime to view:
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Real-time transit updates
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Current location of your parcel
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Estimated delivery date
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Delivery partner name
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Proof of attempted delivery
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Delivery agent contact (if available)
🕒 Tracking Not Updated?
Sometimes tracking updates may take 12–24 hours to reflect.
If your order still shows no movement, please reach out to us.
💬 Need help?
We’re always here for you.
📩 Email: support@shangri.in
📞 WhatsApp Support: +91 96677 56626
⏱ Support Hours: 10 AM – 7 PM (Mon–Sat)
