Track your order

Enter your AWB (tracking number) to see live delivery updates.

Delivery
Estimated Delivery
Date Time

Track Your Order

At Shangri, we understand how exciting it is to receive your jewellery, and we want the process to be completely transparent and hassle-free. You can track your order at every stage — from packing to dispatch, from transit to delivery.

 


 

📍 How to Track Your Order

After placing your order, you will receive:

Order Confirmation Email/SMS

Includes your Order ID, product details, and payment summary.

Shipping Confirmation Message

Once your package is dispatched, you will receive a tracking link from our delivery partner such as Delhivery, Shiprocket, Bluedart, or India Post (based on your location).

 


 

🔎 Track Using Your Tracking ID

You can click the tracking link anytime to view:

  • Real-time transit updates

  • Current location of your parcel

  • Estimated delivery date

  • Delivery partner name

  • Proof of attempted delivery

  • Delivery agent contact (if available)

 


 

🕒 Tracking Not Updated?

Sometimes tracking updates may take 12–24 hours to reflect.

If your order still shows no movement, please reach out to us.

 


 

💬 Need help?

We’re always here for you.


📩 Email: support@shangri.in

📞 WhatsApp Support: +91 96677 56626

⏱ Support Hours: 10 AM – 7 PM (Mon–Sat)

Shop by collection